1. What is Shoppers' Mart Online Grocery?
Shoppers' Mart is an online grocery made for customers to shop conveniently online.
2. What type of items do you carry?
We listed our top selling items online. We will continuously add more items in the future.
3. How to order?
Browse our store and select the item you want.
Proceed to checkout and provide us your customer information.
Pay the amount and send a screenshot of your payment.
4. What are the payment options?
Currently, our payment options are BDO, BPI and GCash. We allow COD Option if customer chooses to pick-up the items in our store.
5. Do you have a minimum order?
No, we don't have a minimum order.
6. How soon can I get my order?
We strive to prepare your order as soon as we receive your order. Please give us 1-2 days. We will contact you once your item is ready for pick-up.
7. What if I ordered an item that is out of stock?
If you ordered an item that is out of stock, we will notify you immediately and send you the new total bill. If you already paid online, the amount will be refunded back.
8. How do I return an item?
If you want to return an item please bring it to our store in good condition together with the receipt. This is subject to our Item Return and Exchange Policy.
9. Can I purchase in bulk?
For bulk orders, please contact us in FB Messenger. https://www.messenger.com/t/shoppersmartinc